Product tour

Everything between
the booking and the payout.

One system for selling, scheduling, waivers, payments, day-of operations and reporting. Guests book on your site without an account, and payments go to your own Stripe account.

Online bookingPhone and front deskDay-of operationsDigital waiversPaymentsPricing and catalogGift cards and promosCustomer communicationReporting and controlGetting started
Live calendar

The whole week, at a glance.

Every departure and its open spots, the same inventory your website sells. Book a departure by phone without leaving the calendar.

  • Week, day, month and agenda views
  • Book a departure from the calendar and take payment
  • Departures created ahead from your availability rules
Calendar
Week of Oct 12
7 AM
8 AM
9 AM
10 AM
11 AM
12 PM
1 PM
2 PM
3 PM
4 PM
Sat 17
Sunrise Hike
11/12
Canyon Float
14/16
Sea Kayak
6/8
Guides on Saturday
AM
Ana Morales
Swiftwater rescue · WFR
MK
Marcus Kim
Class IV guide · CPR
JT
Jess Thornton
WFR · Lead climber
RB
Rio Bennett
Sea kayak L3
3 guides on · every departure staffed
Assignment checks
Whitewater III · Sun 9:00 AM
Marcus Kim · Lead
Qualified
Canyon Float · Sat 8:30 AM
Ana Morales · Lead
Qualified
Sea Kayak · Sat 1:00 PM
Jess Thornton · Guide
Not qualified
Climbing Intro · Sun 10:00 AM
Jess Thornton · Lead
Double-booked
2 assignments need a look
Guides

The right guide on every trip.

Assign a lead, guides and trainees to every departure. Outpost OS warns you when someone isn’t qualified or is double-booked, and the run sheet shows who is on each trip. Try toggling a guide off.

Payments

Quotes, deposits and refunds, paid to your Stripe.

Quote a group and hold their spots, take a deposit or split the bill, and let them pay from a secure link. Refund to the card, in cash or as account credit. Every payment shows the Stripe fee, the platform fee and what you net.

Booked this season
$284,310
Gross bookings · Apr 1 – Oct 17
Apr
May
Jun
Jul
Aug
Sep
Oct
Recent paymentsExport CSV
Maya Chen
Canyon Float · deposit
Deposit$40.00
Sam Okafor
Whitewater III · balance
Balance$338.00
Lena Brooks
Ridge Hike · quote accepted
Quote$520.00
Diego Ruiz
Sea Kayak · refunded to card
Refund−$79.00
Gift card
Redeemed · Ridge Hike
Gift card$130.00
Every feature

And the rest of the job, in detail.

01 · Online booking

A booking site in your brand.

Guests see live availability and book in a few taps, on your website or your own domain. They never need an account.

Branded booking site

A storefront and a page for every trip, with live availability, in your logo and colors.

On your website or your domain

Embed the booking pages inline in the site you already have, or run them white-labelled on your own domain.

Fast mobile checkout

Three steps: date, time and guests; details; review and pay.
Online checkout takes payment in full.

Multi-trip cart

Several trips, add-ons and gift cards in one checkout.

Merchandising controls

Filters, sort order, highlighted trip facts and page layout templates, so the right trips get seen.

Private and charter trips

Unlisted trips that can only be booked from a link you share.

Analytics and ad tracking

Google tag support with ecommerce events for view, add to cart, checkout and purchase.
Other tags run through your own Google Tag Manager.
02 · Phone and front desk

Sell by phone and at the counter.

The same inventory your website sells, with the tools to build bigger orders, quote groups and follow up.

Live calendar

Every departure and its open spots in week, day, month and agenda views.

Quick booking

Book a departure straight from the calendar and take payment.

Order builder

Multi-trip orders with add-ons, rentals and custom lines.

Quotes customers can pay

Send a secure quote link that holds the spots and expires on its own. The customer accepts and pays right in the page.

Deposits and split payments

Take a deposit now and the balance later, or let a group split the bill. Balance reminders go out automatically.
Your staff offer these on quotes.

Abandoned-cart recovery

Unfinished online checkouts become quotes to follow up, automatically if you want.
03 · Day-of operations

Run the day from one screen.

Who is going, who is guiding, what gear is needed and who has checked in, for every departure.

Operations dashboard

Overview, front desk and operations views of today and the month.

Run sheet and manifests

Rosters, add-ons and assigned guides for every departure, with printable manifests.

Check-in

Check in each participant and mark no-shows.

Guide assignment

Assign leads, guides and trainees, with warnings when someone isn’t qualified or is double-booked.

Resource and shortage warnings

See the boats, vans, gear and guides a day needs against what you have.
Warnings flag a shortage without blocking the booking.

Departure-wide actions

Remind, message, or cancel and refund a whole departure in one step.
04 · Digital waivers

Waivers done before the trip.

Every participant gets a secure signing link, walk-ups sign on a tablet, and returning guests don’t sign twice.

Digital waivers

Versioned templates, a secure signing link for each participant, and one link per group order.

Kiosk signing

Walk-up guests sign on a tablet, and signing checks them in.

AI waiver import

Upload your current paper or PDF waiver and get a draft template.
A person on your team reviews and publishes it.

Group waivers

Shared links for schools, camps and corporate groups.

Returning guests

A valid signature is reused when a guest comes back.
Within the template’s validity period.

Automatic reminders

Waiver reminders go out before the trip.
05 · Payments

Paid straight into your Stripe account.

Card payments land in your own Stripe account, and every payment shows exactly what it cost.

Stripe payments

Card payments are paid directly into your own Stripe account.
For US Stripe accounts.

One-step refunds and cancellations

Refund to the card, in cash or as account credit, or cancel and refund together.
Your staff set the refund amount.

Account credit and saved cards

Customer credit balances, and saved cards your staff can charge later.

Transparent fees

Each payment shows the Stripe fee, the platform fee and what you net.
06 · Pricing and catalog

Set up your trips once.

Pricing rules, fees, add-ons and schedules that keep working all season, and about 13 months ahead.

Dynamic pricing

Rules for weekend, peak-season or last-minute prices.
One price per person.

Fees and taxes

Per-person, per-booking or percentage fees and taxes, each shown as its own line.

Add-ons and bundles

Extras set as included, required or optional, and bundled packages.

Automatic scheduling

Availability rules create your departures, with several start times a day, about 13 months ahead.

Custom trip details

Activity types with custom fields, shown on trip pages and in emails.

Website import

Draft your trip catalog from your existing website.
Your staff review and approve the drafts.
07 · Gift cards and promos

Gift cards and promo codes.

Sell gift cards year-round, bring your existing ones over, and run percentage-off promotions.

Gift cards

Sold online or by your staff, sent as a gift on a date the buyer picks, with balances and history.
Redeemed through quote links rather than the online cart.

Gift card import

Bring existing cards over from another booking system, codes intact.

Promo codes

Percentage discounts across the catalog or on chosen trips, with an expiry date and a record of who used each code.
08 · Customer communication

Every email, in your voice.

Guests hear from you at the right moments without anyone on your team pressing send.

Branded automatic emails

21 customer emails, from confirmations and receipts to reminders, balance-due notices and review requests, in your brand, with wording you can edit.

Text-message reminders

Trip and waiver reminders by text for guests who opt in.
A paid add-on. Texts are one-way.

Review requests

A post-trip email asking guests for a review.

Customer records

The full history of every booking, order, gift card and payment for each customer.
09 · Reporting and control

Know where the season stands.

Revenue, occupancy and conversion, with the controls to run one location or many.

Financial reporting

Collected, earned and booked revenue, the fees and taxes to pass on, and CSV exports.

Occupancy and conversion

How full your departures are and how your sales convert.

Roles and permissions

Admin, Sales and Operations roles, plus custom roles of your own.

Multi-company

Several companies and locations under one organization.

Feature switches

Each company turns on only the parts it uses.
10 · Getting started

Up and running from your own website.

Sign up yourself, pull your brand in from your current site, and follow a checklist to your first sale.

Self-serve signup

Create your account and first company in minutes, or sign in with Google.

Brand from your website

Your logo, colors and contact details, pulled in from your current site.

Setup guide

A checklist that takes you from business details to your first sale.

Help center

Step-by-step guides inside the app.

Feedback and roadmap

Request features, vote on ideas, and follow the public roadmap and changelog.